Management
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International Quality Management
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International creation & management of logistics
activities
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International management of
container operations
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Sales, after sales service management & customer support
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Change management, training & coaching
Education
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Master in Total Quality Management
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Graduate Business Organization
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Degree in Port Economy
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Master in Neurolinguistic Programming
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Crisis handling & communication
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International Assessor & Mentor European Quality Award –
European Foundation for Quality
Management
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International Auditor Quality Systems
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Systemic Constellations
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Energy management
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Astrology used as a tool for personal growth
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Value systems, Spiral Dynamics & European Corporate
Sustainability Framework
Experience
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Set-up national Service for Urgent Social Intervention
during crisis for the Belgian Red Cross
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Board Member Flemish Centre for Quality
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Board Member Health Refunding organization
(Social Security - 0.5 million members)
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Received twice Prize for Quality Manager of the year
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Co-author of the book “Excellent. Guide for implementing
the EFQM Excellence Model”, & many articles
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